C.O.O - Penelope Brooke Thompson

Penelope is a business leader with expertise in Project Management, Strategy and Operations Management in Africa. She is responsible for overseeing the daily operations of the company and the work of executives with key focus on efficient execution and growth. Her academic background is in Economics, Finance, and Management. She has special people relationship and negotiation skills as a result of having worked with, and under, people from very diverse backgrounds. She is known for her cognitive flexibility, and hence being able to find creative ways of solving complex problems. Before the COO role, Penelope led  the Business Consulting team and managed all the projects with our broad mix of clients from various industries, notable mention being the e-Billing and Payment project of Ghana Water Company Limited. Penelope possesses over four years’ experience in Education Management and Teaching. Prior to SOFT, she taught Competitive Strategy, Operations Management, and Leadership at Ashesi University. She was also the Head of Academics at a private school with over 800 students in Kumasi where she was responsible for devising strategies to improve teaching and learning. She holds an MBA in Finance from Coventry University and a degree in Economics from KNUST. For her masters, she graduated as Class Valedictorian and was awarded Best MBA Finance Related Programmes Student and Overall Best Masters Programmes Student.