A Snapshot of Our Accomplishments

  • We pioneered the concept tropical tolerance, and today this is a well-recognized software development standard, reflecting resilient software design in challenging environments.

  • In 2003, we partnered with Microsoft to enhance its products and services to its customers. SOFT is today a certified value-added partner for Microsoft Dynamics NAV the enterprise software division of Microsoft Corporation) in Ghana.

  • We successfully partnered with the Government of Ghana (GoG) to develop the National Identification System

  • We worked with the Ghana Standards Board to develop standards for the ICT industry in Ghana, to support local organizations to attract global business.

  • Chaired the ICT sub-sector of the Association of Ghana Industries (AGI) to develop the role of the ICT industry in Ghana.

  • Partnering with the Mastercard Foundation to jointly implement a program called AgriConnect that is designed to equip 10,000 youth that are studying for degrees in agriculture and agricultural-adjacent programmes with laptops, connectivity and supplemental courses in areas such as digital literacy and agribusiness to enhance their competitiveness and enable them to access decent work. (link to AgriConnect website - https://www.agriconnectghana.com/)

Our track record of excellence has not been achieved by chance, but through vision, innovation and hard work underpinned by continuous improvement. Over the years, we have pioneered several groundbreaking products including Hei Julor!!! a low-cost, mobile-based, mass market community security alert system for Africa; Government payroll systems; Enterprise Resource Planning (ERP) software systems; nationwide utility billing systems; point of sale (POS) systems; and electronic payment systems. These software solutions have always been tailored to the African market, making them tropically relevant. A snapshot of our track record through the years is presented below: 

1991

Pioneering African-Centric Software Development

  • Milestone: Launch of the first-generation tropically-tolerant software uniquely designed for the African market.

  • Achievement: Built foundational software tailored to regional needs, laying the groundwork for the company’s future as an industry leader.

2003

Rebranding and Strategic Partnerships

  • Milestone: Transitioned from SOFT to theSOFTtribe Limited, along with securing venture capital funding.

  • Achievement: Partnered with Microsoft to become a certified value-added partner for Microsoft Dynamics NAV, enhancing software solutions with enterprise-grade technology.

2008 - 2018

Revolutionising Government Payroll Systems

  • Milestone: Streamline payroll processing for the Ghana Education Service, representing 70% of the government’s payroll (approximately 600,000 employees).

  • Achievements:
    - Reduced payroll processing time from 10 days to 2 hours.
    - Successfully trained over 100 civil servants, integrating efficient and accurate payroll processes.
    - Customised payroll configurations, data structure design, and government collaboration for data accuracy. 

2016 - 2020

Modernising Utility Billing with Ghana Water Company Limited (GWCL)

  • Milestone: Enhanced operational efficiencies and customer experience through the development of a comprehensive billing system overhaul.

  • Achievement: Established a reliable, scalable water utility system that streamlined billing processes for Ghana Water Company Limited.

2023

Expanding Educational Access with AgriConnect

  • Project: Collaboration with Mastercard Foundation to empower 10,000 students in agriculture.
    - Goal: Supply tertiary students with laptops, connectivity, and a digital educational platform for specialised courses.
    - Achievement: Developed and implemented a digital platform, delivering critical educational content and connectivity tools to students across Ghana.

2024

Becoming Atos' Representative for Africa and Supporting the African Games “Accra 2023

  • Milestone: Appointed as Atos' official representative in Africa.

  • Achievement: Successfully developed the Games Management System and provided the managed timing and scoring systems, volunteer management portal, and timing and scoring for the 13th African Games, delivering seamless and accurate results for over 29 sporting disciplines. (https://www.accra2023ag.com/)

Awards and Recognitions

Throughout its history, theSOFTtribe has received numerous awards for innovation and leadership in ICT, including the Ghana Millennium Excellence Award for IT, GIPC’s Innovative Business Award, and TopApps’ Best SMS App. 

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